Frequently Asked Questions
If you’re wondering how it all works, this is a good place to start. We’ve answered the most common questions about our service, delivery, warranty and more.
Free same-day delivery for orders over £100*
If you’re wondering how it all works, this is a good place to start. We’ve answered the most common questions about our service, delivery, warranty and more.
Most e-waste comes from devices that still work or could be repaired. When you buy refurbished, you’re keeping tech in use longer, which means less waste, less mining, less shipping and fewer carbon emissions. It also reduces the need for imports into the islands.
We include a 90-day return-to-us warranty on all domestic purchases delivered in Jersey or Guernsey. For business devices, please get in touch to confirm what’s available. Batteries are covered for 30 days and guaranteed to hold at least one hour of charge.
Orders over £100 come with free Next Business-day delivery in Jersey if received by 2pm, Monday to Friday. For orders under £100, we charge £10 for same-day delivery. Outside Jersey, we post to other Channel Islands at a flat rate of £20 per item.
Just get in touch with us to arrange returning an unused item within seven days of purchase.